Privacy policy

SUBJECT: Information on the protection of personal data (Legislative Decree 196/2003 and EU Regulation, no. 2016/679 – Revision December 2021

This Privacy Notice explains how we collect and process your personal data, in relation to browsing the website www.Loverlock.it ("Site"). In particular, it explains how we manage the personal data collected during browsing (browsing logs and cookies) and other related services that involve interaction with the user, such as filling out a form for contact or email addresses present on the site. In this regard, in full compliance with data protection regulations (Legislative Decree 196/2003 and EU Regulation No. 2016/679, known as GDPR), Loverlock s.r.l. invites you to read the following notice, which has been designed and written in simple and concise language to help you clearly understand how we handle your personal data.

1. IDENTITY AND CONTACTS OF THE DATA CONTROLLER

The Data Controller is: Loverlock s.r.l., based in Via degli Artigianelli n. 10 - 20154 Milan (Italy), VAT number 03301080275, Email: info@loverlock.it

2. SOURCE, PURPOSE AND LEGAL BASIS OF THE PROCESSING

Browsing data
The IT systems and software procedures responsible for the operation of this website acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols. These are information that is not collected to be associated with identified subjects, but which by their very nature could – through processing and associations with data held by third parties – allow for the identification of users. This category of data includes the IP addresses or domain names of the computers used by users connecting to the site, the addresses in URI notation (Uniform Resource Identifier) of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc.) and other parameters related to the user's operating system and computing environment. This data is used solely for the purpose of obtaining anonymous statistical information on the use of the site and to monitor its proper functioning. The data may also be used for ascertaining responsibility in case of hypothetical computer crimes against the site. The processing takes place for the pursuit of the legitimate interest of the Data Controller to ensure the proper functioning of the site (art.6, 1 co., lett. f) GDPR.

Cookies
Cookies are short fragments of text (letters and/or numbers) that allow the web server to store information on the client (the browser) to be reused during the same visit to the site (session cookies) or later, even after days (persistent cookies). Cookies are stored, based on user preferences, by the individual browser on the specific device used (computer, tablet, smartphone). This site uses different types of cookies:
  • strictly necessary cookies: they help make a website usable by enabling basic functions such as page navigation and access to protected areas of the site . The website cannot function properly without these cookies (art. 6, 1 co., letter f) GDPR). 

  • preference cookies: allow a website to remember information that affects the way the site behaves or looks, such as your preferred language or the region in which the user is located (art. 6, 1 co., letter a) GDPR).
  • statistical cookies: they help website managers to understand how visitors interact with the sites by collecting and transmitting information anonymously (art. 6, 1 co ., letter a) GDPR).
  • marketing cookies: are used to track visitors to websites. The intent is to display relevant and engaging ads for the individual user and therefore those of greatest value for third-party publishers and advertisers (art. 6, 1 co., letter a) GDPR). This site uses different types of cookies. Some cookies are placed by third-party services that appear on our pages. At any time you can change or withdraw your consent from the “Cookie Declaration” on our site for cookies requiring consent.

Contact form or email or text message
During navigation, in some parts of the Site, a contact form may be included for subscribing to a newsletter or for receiving SMS or assistance from Loverlock s.r.l.. The processing of the collected data is necessary to respond to the requests of the Data Subject (art. 6, 1 co., lett. b) GDPR). Furthermore, the optional, explicit, and voluntary sending of emails or SMS to the addresses indicated on this site involves the subsequent acquisition of the sender's address or phone number, necessary to respond to requests, as well as any other personal data included in the correspondence.

Placing an order and/or registering on the site
To place an order in our online shop you must enter your personal data, which is essential for completing your order. You will be asked to provide the following personal data: name, address, email address, telephone number and date of birth. The information necessary for the execution of the contract is marked as mandatory. The communication of your personal data is optional, however if you decide not to communicate the mandatory personal data, you will not be able to make purchases through our online shop. You will also be able to create a Customer Account for our online shop, and this will allow us to store your data for future purchases. The legal basis for the processing of such personal data is the contract concluded with you for purchases made through the online shop (art. 6, 1 co., letter b) GDPR). When a Customer Account is created, the personal data that you provide are stored in a revocable manner. All this data, including your Customer Account, can be deleted by you within the customer area at any time. The information provided may also be used to offer you other interesting products in our portfolio or promotions. The legal basis for the processing of such data is represented by consent (Art. 6 (1) letter a GDPR).


3. LEGAL OBLIGATIONS RELATED TO THE PROVISION OF PERSONAL DATA

The navigation data and some cookies are necessary for the functioning of the Site, the profiling cookies and the provision of personal data in the contact forms are optional and therefore there are no legal constraints.


4. SCOPE OF DATA CIRCULATION

Where appropriate and in accordance with applicable laws and requirements, we may transmit your personal data, in various ways and for various reasons, to the following categories of subjects:
  • External service providers, acting on our behalf (including external consultants, business associates and professionals, IT consultants and technical support personnel who perform testing and development activities on our IT systems);
  • External providers of outsourced IT and document storage services, where there is a suitable data processing agreement (or similar protections);


5. DATA PROCESSING METHODS

The data will be processed in a manner that ensures confidentiality, integrity and availability and all appropriate and reasonable measures will be taken to protect the personal information held by us from misuse, loss or unauthorized access. To this end, a series of specific technical and organizational measures have been implemented. This includes measures to deal with any suspected data breach.


6. DECISION MAKING BASED ON AUTOMATED PROCESSING

In the processing that Loverlock s.r.l. will carry out on personal data, no automated decision-making process is foreseen that could produce legal effects concerning you or significantly affect your person in a similar way.


7. DATA CONSERVATION PERIOD

The navigation data will be kept for short periods of time, except for any extensions related to investigation activities. Cookies will be stored according to what is indicated in the "Cookie Statement." The data collected from contact forms will instead be kept for as long as necessary to fulfill requests. Whenever you receive an email from Loverlock s.r.l., you will still have the option - in case you do not wish to receive communications and invitations from us anymore - to request the deletion of your contact data. The personal data collected for registration on the site will be kept for the time necessary to provide you with the requested services. At the moment when Loverlock s.r.l. no longer needs to use your personal data to comply with contractual or legal obligations, we will remove them from our systems and records and/or take appropriate measures to anonymize them so that you can no longer be identified through them, unless it is necessary to retain your information, including your personal data, to ensure compliance with legal or regulatory obligations to which Loverlock s.r.l. is subject, e.g., mandatory retention periods that may arise from current tax legislation, which usually may foresee retention periods of up to 10 years, or in case it is necessary for us to keep proof within the statutory limitation periods.


8. DATA TRANSFER ABROAD

The management and storage of personal data will take place on servers located within the European Union owned by Loverlock s.r.l. and/or third-party companies appointed and duly named as Data Processors. It is understood that Loverlock s.r.l., if necessary, will have the right to move the management and/or storage of personal data to Italy and/or the European Union and/or non-EU countries. In this case, Loverlock s.r.l. assures that the transfer of data outside the EU will be carried out in accordance with applicable legal provisions by entering into agreements that ensure an adequate level of protection and/or adopting the standard contractual clauses provided by the European Commission, if necessary.


9. RIGHTS OF THE INTERESTED PARTY

"In relation to the processing of your personal data, pursuant to the following articles of GDPR 679/2016, you have the right, where applicable, to request from Loverlock s.r.l.:"
• Art.6 – revocation of consent: you can ask to revoke the consent given at any time;
• Art.15 – access: you can ask for confirmation whether or not data concerning you is being processed, as well as further clarifications regarding the information referred to to this information;
• Art.16 – rectification: you can ask to rectify or integrate the data you have provided to us, if inaccurate;
• Art.17 – cancellation: you can ask for your data to be deleted, if they are no longer necessary for our purposes, in the event of revocation of consent or your opposition to the processing, in case of illicit processing, or there is a legal obligation of cancellation or they refer to subjects under the age of sixteen.
• Art.18 – limitation of processing: you can request that your data be processed only for the purposes of conservation, with the exclusion of other processing, for the necessary period to the rectification of your data, in case of unlawful processing for which you oppose the cancellation, if you have to exercise your rights in court and the data stored by us can be useful to you and, finally, in case of opposition to the processing and it is a prevalence check is underway of our legitimate reasons over yours.
• Art.20 – portability: you can ask to receive your data, or have it transmitted to another owner indicated by you, in a structured, user-friendly format common and readable by automatic device.
• Art.21 – opposition to processing: you can object to the processing of your data at any time, unless there are legitimate reasons for us to proceed with the processing which prevail on yours, for example for the exercises or our defense in court.
• Art.22 – opposition to automated decision-making: you can oppose automated decision-making if the Data Controller carries out this type of processing. Furthermore, we inform you that you have the right to lodge a complaint with the Supervisory Authority, which in Italy is the Guarantor for the Protection of Personal Data (http://www.garanteprivacy.it). At any time, you can request to exercise the aforementioned rights by contacting Loverlock s.r.l. at the email address info@loverlock.it.

Last update: April 2022